Description
Bulk WhatsApp Business services allow users to:
- Send personalized messages to multiple recipients simultaneously.
- Automate message distribution with scheduling options.
- Include multimedia content like images, videos, documents, and links.
- Track delivery status and engagement metrics (e.g., read receipts).
Business service Key Features
- Personalization: Send messages with tailored names, order details, or other custom fields.
- Rich Media Support: Attach images, videos, PDFs, or URLs to enhance your communication.
- Automated Replies: Set up chatbots to handle common queries or auto-respond after hours.
- Analytics Dashboard: Monitor campaign performance, including delivery, read rates, and responses.
- Integration Options: Link with CRM tools or APIs for seamless data exchange
Popular Platforms Offering Bulk WhatsApp Services
- Twilio WhatsApp API BUSINESS pack (HOSPITAL)
- MessageBird
- WATI (WhatsApp Team Inbox)
Compliance and Guidelines
- Use WhatsApp Business API for legitimate bulk messaging to avoid getting your account banned.
- Obtain user consent to comply with WhatsApp’s terms and GDPR or other privacy regulations.
- Avoid spamming or sending unsolicited messages.
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